Privacy Policy

Entry into force 01.01.2023

ABOUT THIS POLICY

This Privacy Policy applies to all personal information collected by Ultraceuticals Pty Limited (ACN 080 758 201) (Ultraceuticals, we, us, our) and sQinno Cosmetics B.V. (registered in the Netherlands under the Chamber of Commerce number: 85825573) (sQinno Cosmetics B.V., we, us) respectively (each a Controller, we, our) through the website www.ultraceuticals.com/nl_nl/ operated by the Controllers (the Site).  We understand that your personal information is important to you, but also to us.  This policy tells you what personal information each of us processes, what we use it for and it explains your rights about how we use the data.  Our privacy procedures comply with the EU General Data Protection Regulation (GDPR).

CHANGES TO THIS POLICY

We each reserve the right, in our sole discretion, to change this policy at any time. If we make changes, we will post them on the Site. At the top of this document, you will find the date this Policy was last updated.

WHO CONTROLS YOUR INFORMATION?

Within the framework of the applicable legislation, Ultraceuticals and sQinno Cosmetics B.V.

each independent controller of your personal information for various purposes described below. You can find our contact details in the "Contact" section below.

WHAT INFORMATION DO WE COLLECT?

Ultraceuticals	sQinno Cosmetics B.V.
During your contacts with the Site, Ultraceuticals may collect personal information such as:   your name, address and contact details, including telephone number and e-mail address; your date of birth your gender your skin type and skin problems your interest in our products, services or events; your preference for an Ultraceuticals clinic or salon information about your contacts with us; any other information we need to promote our goods and services.	During your contacts with the Site, sQinno Cosmetics B.V. may collect personal information such as:   your name, address and contact details, including telephone number and e-mail address; your interest in our products, services or events information about your dealings with us your skin type and skin problems your interests in our products, services or events; your favorite Ultraceuticals clinic or salon information about your dealings with us; any other information we need to promote our goods and services. We may collect your personal information at various stages of your interaction with us, such as when you subscribe to our newsletter, contact us, create an account or place an order. We may also collect this information when you purchase products through the Site or when orders are shipped to us by our authorized distributors or resellers for processing.
We may collect your personal data at various stages of your interaction with us, such as when you subscribe to our newsletter, contact us, create an account or place an order. We may also collect this information when you purchase products through the Site or when orders are shipped to us by our authorized distributors or resellers for processing.
We keep your information in electronic form and take all reasonable steps to ensure that it is safe and secure from unauthorized access.	We keep your information in electronic form and take all reasonable steps to ensure that it is safe and secure from unauthorized access.
We use the services of a third-party hosting company to store the information we collect from you. Your information is stored on servers in Australia.	We use the services of a third-party hosting company to store the information we collect from you. Your information is stored on servers in Australia.

 

COOKIES

The Site uses cookies to enable you to log into your account, maintain a shopping cart and purchase items in your shopping cart. Cookies allow us to provide you with a more personalized shopping experience by displaying products that interest you on the site's product pages. For more information, see our Cookie Policy

USE OF PERSONAL INFORMATION

Ultraceuticals

sQinno Cosmetics B.V.

We use the personal information we collect about you for the following purposes:   (a) to communicate with you and provide you with our monthly newsletter (if you have indicated that you wish to receive marketing material); and   (b) to conduct marketing research and to assist us in performing our functions and activities;   (c) to identify lookalike audiences (customers who have similar interests to you) for Facebook Advertising;   (d) to share your names and products ordered with your preferred salon (where you have chosen to share this information with your preferred salon).

We use the personal information we collect about you for the following purposes:   (a) to identify and process your order;   (b) to personalize your shopping experience with us;   (c) to verify your identity when you use the Website, and to assist you if you forget your username or password for any of the services we offer you through the Website;   (d) to communicate with you and provide you with our monthly newsletter (if you have indicated that you wish to receive marketing material).

 

DISCLOSURE OF YOUR INFORMATION

Ultraceuticals and sQinno Cosmetics B.V. do everything they can to keep your data private. All information we collect about you is strictly secured. However, sQinno Cosmetics B.V. or Ultraceuticals may disclose your personal data to third parties as follows:

Subsidiaries and group companies

A Controller may disclose your personal information to its group companies and affiliates for the administration and management of its business and compliance with applicable laws, rules and regulations, and internal policies and procedures within our group (including legal reporting and disclosures to regulatory authorities).

Government, regulations, etc.

A Controller may disclose your personal data to a governmental or regulatory authority (including tax authorities, law enforcement agencies and financial regulators) in order to comply with a legal obligation or to any person by, an order of a court or tribunal.

Professional advisors and experts

A controller may also disclose your information to its lawyers, accountants, insurance advisers and financial services advisers to the extent necessary to enable them to provide professional services to it.

Business partners, suppliers [and advertisers]

A Controller may share your information with selected third parties, including:

1. business partners, suppliers and subcontractors for the performance of a contract he enters into with them or you, including, for example, our website hosting provider.
2. Advertisers and ad networks that need the data to select relevant ads and serve them to you and others.
3. analytics providers and search engines that help the controller improve and optimize its products or services.

Other third parties

A Controller may disclose your personal data to third parties:

1. If the Controller sells or purchases a business or assets, in which case the Controller may disclose your personal data to the potential seller or buyer of such companies or assets.
2. if the controller or substantially all of its assets are acquired by a third party, in which case the controller's personal data about its customers are among the transferred assets.
3. if the controller is required to disclose or share your personal data in order to comply with legal obligations and agreements; or to protect its rights, property or safety or those of our customers or others.

Your personal data may be disclosed when you have provided such information yourself as a result of submitting a review on the Site or posting content on the Controller's social media platforms. The reason for this is that the reviews you submit or the content you post are visible to anyone who accesses the Site or social media accounts from time to time.

OVERSEAS TRANSFERS

The Site is hosted and supported by Ultraceuticals whose servers are located in Australia.  Appropriate safeguards have been taken to protect the transfer of your personal data to Australia. You can contact us for more information or to obtain a copy of the appropriate safeguards.

ACCESS TO AND CORRECTION OF YOUR PERSONAL DATA

Each Controller takes reasonable steps under the circumstances to ensure that the personal information it holds is accurate, up-to-date, complete, relevant and not misleading. You have the right to access and/or correct your personal information collected and held by one of the administrators.

If at any time you would like to access or correct the personal information Ultraceuticals holds about you, or if you would like more information about how Ultraceuticals handles privacy, please contact us through the Site or send an email to digital@ultraceuticals.com.au.

If at any time you would like to access or correct the personal information that sQinno Cosmetics B.V. holds about you, or if you would like more information about how sQinno Cosmetics B.V. handles privacy, please contact us through the Site or by sending an email to cosmetics@sqinno.com.

You will be granted access to the extent required or permitted by law and any controller will take steps that are reasonable under the circumstances to correct personal information where necessary and appropriate. To access your personal data.

1. you must provide proof of identity;
2. you must be reasonably specific about the information you want.

ADDITIONAL RIGHTS

You also have the right to request a controller:

1. stop the processing of your personal data ("right to object").
2. restrict the processing of your data under certain circumstances ("right to restriction").
3. under certain circumstances, delete your personal data without undue delay ("right to erasure").
4. provide you, under certain circumstances, with the personal data you have provided to us in a structured, commonly used and machine-readable format ("right to data portability").

Where a data controller processes your data solely on the basis of your consent, you have the right to withdraw your consent at any time. This is without prejudice to the lawfulness of the processing before the withdrawal.

The exercise of your rights may be subject to certain conditions and a controller may need further information from you before responding to your request.

To exercise your rights, please contact the relevant Controller.  See "Contact" below.

PRIVACY COMPLAINTS

If you believe that Ultraceuticals has violated your privacy rights, you can file a privacy complaint with us by sending an email to digital@ultraceuticals.com.au.

If you believe that sQinno Cosmetics B.V. has violated your privacy rights, you can file a privacy complaint by sending an email to cosmetics@sqinno.com.

You also have the right to file a complaint at any time with the Dutch Data Protection Authority (NL) or data protection authority (BE).

Privacy complaints are treated seriously at all times, handled quickly and confidentially and do not affect your existing obligations or any commercial agreements with us.

CONTACT

Questions, comments and requests regarding this Privacy Policy are welcome and should be directed to:

(a) in the case of Ultraceuticals to digital@ultraceuticals.com.au

Postal address: Ultraceuticals, Suite 2 Level 4, 436-484 Victoria Road, Gladesville, NSW 2111, Australia; and

(b) in the case of sQinno Cosmetics B.V. to cosmetics@sqinno.com.

Postal address: sQinno Cosmetics B.V., Weteringstraat 62, 3741 TH, Baarn, The Netherlands.